26 – Out-Of-Band Management

Bryan Keepers, Director of Channel Sales Americas at OpenGear, joins “The Holtz Story"  to discuss Out-Of-Band Management. Bryan helps partners become trusted advisors to their customers while driving channel programs and new business development. 

This podcast opens with Bryan describing Out-of-Band as an alternative access to devices. It allows IT managers to achieve remote access and remediate issues through an alternative path.

The conversation evolves into channel relationships, with Bryan stating that Out-of-Band falls under network resiliency, making it a perfect complement to cybersecurity. This has led the company to develop relationships with vendors of some of the industry’s top cybersecurity suites. 

There is also a significant opportunity for MSPs to increase upfront fees while providing better support. OpenGear enables MSPs to charge for the device and a set-up fee while making it easier to achieve SLAs. Out-of-Band lowers MSP costs by eliminating the need to go out to the customer. Bryan states the biggest challenge with MSPs is awareness.

This informative podcast provides an excellent overview of Out-of-Band Management and how OpenGear approaches the market. We hope you enjoy the show. Please share it with colleagues and remember to subscribe using your favorite podcast platform (I.e., iTunes, Stitcher, Spotify, Google Podcasts, etc.).